Privacy Policy

1. Introduction

Etalino (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use the Etalino platform, including our website, courses, certifications, and related services (collectively, the “Services”).

By using Etalino, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are (Data Controller)

Etalino is owned and operated by Welandit Ltd, which acts as the Data Controller for the purposes of applicable data protection laws.

Welandit Ltd
86–90 Paul Street
London, EC2A 4NE
United Kingdom
📧 [email protected]

3. Information We Collect

We collect the following categories of personal data:

A. Information You Provide

• Full name
• Email address
• Account login details
• Billing and payment information (processed by third-party payment providers)
• Course progress, assessments, and certificates
• Communications with us (support requests, emails)

B. Automatically Collected Information

• IP address
• Device and browser information
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

C. Third-Party Information

• Payment confirmation from payment processors
• Analytics data from service providers
• Email delivery and engagement data

4. How We Use Your Information

We use your personal data to:

• Create and manage your Etalino account
• Deliver courses, lessons, and certificates
• Process payments and transactions
• Provide customer support
• Improve platform performance and user experience
• Communicate service updates, important notices, or marketing (where permitted)
• Ensure security and prevent fraud
• Comply with legal and regulatory obligations

5. Legal Bases for Processing (GDPR)

Where applicable, we process personal data based on:

• Contractual necessity (to deliver services)
• Consent (marketing communications)
• Legitimate interests (platform improvement, security)
• Legal obligations (tax, accounting, compliance)

6. Cookies and Tracking Technologies

Etalino uses cookies and similar technologies to:

• Enable core platform functionality
• Analyze traffic and usage
• Improve performance and user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect platform functionality.

7. How We Share Your Data

We may share your data with:

A. Service Providers

• Payment processors
• Hosting and infrastructure providers
• Video hosting platforms
• Analytics and email service providers

These providers only process data on our instructions and are bound by confidentiality and data protection agreements.

B. Legal and Regulatory Authorities

Where required by law or to protect our legal rights.

C. Business Transfers

If Etalino or Welandit Ltd is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction.

8. International Data Transfers

Your data may be transferred to and processed outside your country of residence.

Where data is transferred internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Secure hosting and access controls

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Services
• Meet legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.

10. Your Rights

Depending on your location, you may have the following rights:

GDPR / UK GDPR

• Right to access your data
• Right to correct inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing

CCPA (California Residents)

• Right to know what personal data is collected
• Right to request deletion
• Right to opt out of sale of personal data
  (Etalino does not sell personal data)

PIPEDA / Australia

• Right to access and correct personal information
• Right to withdraw consent where applicable

To exercise your rights, contact [email protected].

11. Marketing Communications

We may send marketing emails where permitted by law.

You can opt out at any time by:

• Clicking “unsubscribe” in emails
• Contacting us directly

Transactional or service-related communications are not affected by opt-out requests.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure servers and encryption
• Access controls and monitoring
• Trusted third-party infrastructure providers

No system is 100% secure, but we take reasonable steps to protect your data.

13. Children’s Privacy

Etalino is not intended for users under the age of 18.

We do not knowingly collect personal data from minors. If you believe a child has provided personal data, contact us immediately.

14. Third-Party Links

Etalino may contain links to third-party websites or tools.

We are not responsible for the privacy practices or content of third-party services. Please review their privacy policies separately.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date. Continued use of Etalino constitutes acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

Welandit Ltd
86–90 Paul Street
London, EC2A 4NE
United Kingdom

📧 [email protected]